I can’t see my neighbors.
This morning it’s fog. August weather perils of the midwest.
Yes, yesterday’s cross country warrior braved the rain. Today, he navigated the fog. Maybe with little cat feet.
To non-technical workers, the inner workings of the Internet and our entire technical industry seem like a big glass aquarium of swirling fog.
So, imagine, to do our jobs today we need computers – a given. Also, the Internet.
Today, I’m “Heather in HR.” Step into this staring at the fog.
👩🦳I’m logging in, not on. (I used to logon to the Internet).
👩🦳I’m typing usernames, typically email.
👩🦳Passwords, neverending.
👩🦳Reading in passing about cyberattacks, ransomware hitting big companies. (Hmm, scary).
👩🦳Trying to get my work done.
👩🦳I have a computer problem – ugh, reach out to the tech people to deal with this pesky fog.
👩🦳Computers are tools, not fascinating possibility. MS Word or Google Docs – who cares? Email – too much of it. I need to write them. So many emails.
👩🦳I’m multitasking – listening to voice mail while checking email.
👩🦳Cleaning the desk while fiddling with logging into a site.
👩🦳Frustrated that I don’t have access to something I occasionally (but not often) need to do my job. Inefficient because of it.
👩🦳So when you come at “me” with cybersecurity requirements and something you’re calling “zero trust”, tech people, bring some humor and context.
🎯Befriend me and learn about my day-to-day job and what I’m trying to do with the company. (After all, I might have helped hire you).
🎯Clear the fog over time, gently. I promise it’s thick and aetherial.
+2 fancy points for the ae on that, yes?
